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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

OptimalTravelGuide.live collects personal information that you provide directly to us, including:

• Name, email address, phone number, and contact information
• Travel preferences, destination interests, and trip requirements
• Payment information for booking services
• Communication records and correspondence

2. How We Use Your Information

We use your personal information to:

• Provide personalized travel planning services
• Process bookings and reservations
• Communicate about your travel arrangements
• Send marketing communications (with your consent)
• Improve our services and customer experience

3. Information Sharing

We may share your information with:

• Travel suppliers (airlines, hotels, tour operators) to fulfill bookings
• Service providers who assist in our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Information

For privacy-related questions, contact us at:
Email: [email protected]
Phone: +1 (212) 847-3629

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using OptimalTravelGuide.live services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

OptimalTravelGuide.live provides travel planning, booking, and concierge services. We act as intermediaries between clients and travel suppliers.

3. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by service and supplier. Cancellation policies apply as specified at time of booking.

4. Client Responsibilities

• Provide accurate information for all travel arrangements
• Ensure valid travel documents and insurance
• Comply with destination requirements and regulations
• Pay all fees according to agreed terms

5. Limitation of Liability

OptimalTravelGuide.live is not liable for delays, cancellations, or changes made by third-party suppliers. Our liability is limited to the service fees paid to us.

6. Force Majeure

We are not responsible for failures to perform due to circumstances beyond our control, including but not limited to natural disasters, government actions, or global health emergencies.

7. Governing Law

These terms are governed by the laws of New York State, United States.

8. Contact Information

For questions about these terms, contact us at:
Email: [email protected]
Phone: +1 (212) 847-3629

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DMCA Copyright Policy

Effective Date: January 1, 2024

1. Respect for Copyright

OptimalTravelGuide.live respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

3. Designated Agent

DMCA notices should be sent to our designated agent:
Email: [email protected]
Address: 2847 Broadway Street, New York, NY 10025

4. Counter-Notification

If you believe material was removed or disabled by mistake, you may file a counter-notification with the same contact information.

5. Repeat Infringers

We maintain a policy of terminating, in appropriate circumstances, users who are repeat infringers.

6. Contact Information

For DMCA-related questions:
Email: [email protected]
Phone: +1 (212) 847-3629

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GDPR Compliance Information

Effective Date: January 1, 2024

1. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Opt-out of certain data processing activities

2. Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations where required

3. Data Transfers

When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

5. Exercising Your Rights

To exercise your data protection rights, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 847-3629
Address: 2847 Broadway Street, New York, NY 10025

6. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.